Terms and Conditions - Mortlake Skip Hire

Welcome to Mortlake Skip Hire. These Terms and Conditions govern your use of our skip hire services. By booking a skip with us, you agree to comply with and be bound by the following terms. Please take a moment to read them carefully.

1. Booking and Payment

To book a skip, you must provide accurate information regarding the size, location, and duration of hire. A deposit may be required to secure your booking. Payment can be made via various methods as listed during the booking process. Full payment is due before delivery of the skip.

• Accepted payment methods: Credit/Debit Cards, Bank Transfers.
• Payments must be made in full prior to delivery.
• Late payments may incur additional fees.

2. Delivery and Placement

Our team will deliver the skip to the specified location on the agreed date and time. It is your responsibility to ensure that there is sufficient space and access for delivery. We reserve the right to refuse delivery if access is deemed unsafe.

Responsibilities of the Customer

• Ensure clear access for skip delivery and collection.
• Provide accurate location details.
• Obtain any necessary permissions for placement.

3. Usage Guidelines

Skips must be used in compliance with local regulations and guidelines. Overloading or misuse of the skip may lead to additional charges or immediate collection.

Prohibited Items

• Hazardous Waste: Chemicals, asbestos, batteries, etc.
• Perishable Items: Food waste that may attract pests.
• High-Value Items: Items that require special handling or protection.

Improper disposal of prohibited items can result in fines and termination of service.

4. Duration of Hire

The standard hire period is agreed upon at the time of booking. Extensions must be requested in advance and are subject to availability. Additional charges apply for extended hire periods.

Early Collection and Late Return

• If you wish to return the skip earlier than scheduled, notify us to avoid unnecessary charges.
• Returning the skip late without prior agreement may incur extra fees.

5. Cancellation Policy

Cancellations must be made at least 24 hours before the scheduled delivery. Cancellations made within 24 hours may be subject to a cancellation fee equivalent to 50% of the booking cost.

Refunds

Refunds will be processed within 7 business days of cancellation, subject to the cancellation policy.

6. Liability and Insurance

Mortlake Skip Hire is insured for public liability. However, we are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

• Customers are responsible for securing their property and ensuring no damage occurs during skip placement.
• We are not liable for items lost or damaged if not properly secured within the skip.

Insurance Coverage

Our insurance covers accidental damages during delivery and collection. It does not cover damages caused by misuse, overloading, or unauthorized alterations to the skip.

7. Force Majeure

We are not responsible for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, or regulatory changes.

8. Changes to Terms and Conditions

We reserve the right to modify these terms at any time. Updated terms will be effective immediately upon posting on our website. It is your responsibility to review the terms regularly.

Acceptance of Changes

Continued use of our services after changes have been posted constitutes acceptance of the new terms.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Mortlake Skip Hire operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in this area.

Dispute Resolution

• Any disputes should first be addressed through informal negotiation.
• If unresolved, disputes may be taken to arbitration or the appropriate court.

10. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

11. Entire Agreement

These terms constitute the entire agreement between you and Mortlake Skip Hire regarding the use of our services, superseding any prior agreements or understandings.

12. Acceptance of Terms

By booking and using our skip hire services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.